System status Updated 06 Nov 2026, 12:55 GMT
Operational

All systems operational

All monitored services are healthy.

Operational
11
Degraded
0
Outages
0
Maintenance
0
Overall uptime 99.96%

Across 11 monitored services over the last 30 days.

Services healthy 11 / 11

0 degraded - 0 down - 0 maintenance

Average response 420 ms

Last check 06 Nov 2026, 12:55 GMT

Check interval 5 min

15s timeout - automatic status checks

Services

11 monitored

Prism Discord Bot

Discord moderation, tickets and community tools.

Checked 06 Nov 2026, 12:55 GMT - 749 ms

Operational
Monitoring details
HTTP response
200
Last successful check
06 Nov 2026, 12:55 GMT
Connection
Standard endpoint
Check freshness
Recent

Checks run every five minutes. Grey history bars mean no recorded checks and are excluded from uptime. Protected endpoint responses confirm reachability only.

Past 24 hours 99.92% recorded uptime (last 30 days)
24h agonow

PrismOne Dashboard

Server management, settings and moderation tools.

Checked 06 Nov 2026, 12:55 GMT - 198 ms

Operational
Monitoring details
HTTP response
200
Last successful check
06 Nov 2026, 12:55 GMT
Connection
Standard endpoint
Check freshness
Recent

Checks run every five minutes. Grey history bars mean no recorded checks and are excluded from uptime. Protected endpoint responses confirm reachability only.

Past 24 hours 100.00% recorded uptime (last 30 days)
24h agonow

API Service

Connects Prism to the dashboard and support services.

Checked 06 Nov 2026, 12:55 GMT - 748 ms

Operational
Monitoring details
HTTP response
200
Last successful check
06 Nov 2026, 12:55 GMT
Connection
Standard endpoint
Check freshness
Recent

Checks run every five minutes. Grey history bars mean no recorded checks and are excluded from uptime. Protected endpoint responses confirm reachability only.

Past 24 hours 99.93% recorded uptime (last 30 days)
24h agonow

Database Service

Stores Prism settings, records and support conversations.

Checked 06 Nov 2026, 12:55 GMT - 829 ms

Operational
Monitoring details
HTTP response
200
Last successful check
06 Nov 2026, 12:55 GMT
Connection
Standard endpoint
Check freshness
Recent

Checks run every five minutes. Grey history bars mean no recorded checks and are excluded from uptime. Protected endpoint responses confirm reachability only.

Past 24 hours 99.84% recorded uptime (last 30 days)
24h agonow

Prism Support Portal

Help, support conversations and image attachments.

Checked 06 Nov 2026, 12:55 GMT - 198 ms

Operational
Monitoring details
HTTP response
200
Last successful check
06 Nov 2026, 12:55 GMT
Connection
Standard endpoint
Check freshness
Recent

Checks run every five minutes. Grey history bars mean no recorded checks and are excluded from uptime. Protected endpoint responses confirm reachability only.

Past 24 hours 100.00% recorded uptime (last 30 days)
24h agonow

PrismOne Session API

Sign-in sessions and account access for PrismOne.

Checked 06 Nov 2026, 12:55 GMT - 188 ms

Operational
Monitoring details
HTTP response
200
Last successful check
06 Nov 2026, 12:55 GMT
Connection
Standard endpoint
Check freshness
Recent

Checks run every five minutes. Grey history bars mean no recorded checks and are excluded from uptime. Protected endpoint responses confirm reachability only.

Past 24 hours 100.00% recorded uptime (last 30 days)
24h agonow

Arriva Corporation Aegis

Network protection, traffic management and security.

Checked 06 Nov 2026, 12:55 GMT - 244 ms

Operational
Monitoring details
HTTP response
200
Last successful check
06 Nov 2026, 12:55 GMT
Connection
Standard endpoint
Check freshness
Recent

Checks run every five minutes. Grey history bars mean no recorded checks and are excluded from uptime. Protected endpoint responses confirm reachability only.

Past 24 hours 100.00% recorded uptime (last 30 days)
24h agonow

Prism Website

Public information, features and setup guides.

Checked 06 Nov 2026, 12:55 GMT - 212 ms

Operational
Monitoring details
HTTP response
200
Last successful check
06 Nov 2026, 12:55 GMT
Connection
Standard endpoint
Check freshness
Recent

Checks run every five minutes. Grey history bars mean no recorded checks and are excluded from uptime. Protected endpoint responses confirm reachability only.

Past 24 hours 100.00% recorded uptime (last 30 days)
24h agonow

PrismOne Sign-in

Starts secure Discord sign-in for PrismOne.

Checked 06 Nov 2026, 12:55 GMT - 210 ms

Operational
Monitoring details
HTTP response
302
Last successful check
06 Nov 2026, 12:55 GMT
Connection
Standard endpoint
Check freshness
Recent

Checks run every five minutes. Grey history bars mean no recorded checks and are excluded from uptime. Protected endpoint responses confirm reachability only.

Past 24 hours 100.00% recorded uptime (last 30 days)
24h agonow

Support Readiness

Read access to the support conversation store.

Checked 06 Nov 2026, 12:55 GMT - 830 ms

Operational
Monitoring details
HTTP response
200
Last successful check
06 Nov 2026, 12:55 GMT
Connection
Standard endpoint
Check freshness
Recent

Checks run every five minutes. Grey history bars mean no recorded checks and are excluded from uptime. Protected endpoint responses confirm reachability only.

Past 24 hours 99.84% recorded uptime (last 30 days)
24h agonow

Support Image Configuration

Required configuration for support image uploads, without a test upload.

Checked 06 Nov 2026, 12:55 GMT - 218 ms

Operational
Monitoring details
HTTP response
200
Last successful check
06 Nov 2026, 12:55 GMT
Connection
Standard endpoint
Check freshness
Recent

Checks run every five minutes. Grey history bars mean no recorded checks and are excluded from uptime. Protected endpoint responses confirm reachability only.

Past 24 hours 100.00% recorded uptime (last 30 days)
24h agonow

External providers

Official status feeds

Provider incidents may affect Prism. These reports are published by the providers and do not confirm that every Prism service is affected.

Cloudflare

Website hosting, network protection and traffic routing.

Outage

Partial System Outage

View official Cloudflare status

Retrieved 06 Nov 2026, 13:08 GMT

Discord

Discord connections, commands and message delivery.

Operational

All Systems Operational

View official Discord status

Retrieved 06 Nov 2026, 13:08 GMT

Firebase

Database services for settings, records and support conversations.

Operational

No active incidents reported by Firebase.

View official Firebase status

Retrieved 06 Nov 2026, 13:08 GMT

Resend

Email delivery for status updates and subscriber notifications.

Operational

All Systems Operational

View official Resend status

Retrieved 06 Nov 2026, 13:08 GMT

Wispbyte

Hosting for the Prism Discord bot and API.

Check provider

Check the official status page for the latest provider updates.

View official Wispbyte status

Roblox

Roblox platform services and related community integrations.

Operational

Operational

View official Roblox status

Retrieved 06 Nov 2026, 13:08 GMT

ImgBB

Image hosting for support attachments.

Check provider

A public status feed is not available. Visit the provider website for information.

View official ImgBB website

Maintenance

Current and scheduled

Scheduled Service Maintenance

We’ll be carrying out scheduled maintenance across Prism and its supporting infrastructure. During this window, we’ll be streamlining the Discord bot, PrismOne Dashboard and API services, resolving known issues, improving reliability and performance, reducing potential downtime, and deploying additional security enhancements. Some services may be temporarily unavailable or experience intermittent disruption while work is in progress. We’ll continue monitoring the platform throughout the maintenance window and update this page as work progresses. Thank you for your patience while we make Prism better, faster, and more reliable.

Affected: Prism Discord Bot, PrismOne Dashboard, API Service
Completed 07 Oct 2026, 09:52 BST to 07 Oct 2026, 19:44 BST

Scheduled Maintenance — Prism Services

We’ll be carrying out scheduled maintenance across PrismOne and the Prism Discord Bot. During this maintenance window, we’ll be reviewing and strengthening security measures, refining several core modules, and making general improvements to reliability and performance. Both services may experience brief interruptions or periods of limited availability while changes are deployed and tested. Affected services: PrismOne Dashboard & Prism Discord Bot Thank you for your patience while we get everything tightened up behind the scenes.

Affected: Prism Discord Bot, PrismOne Dashboard, API Service
Completed 07 Sept 2026, 11:03 BST to 07 Sept 2026, 11:44 BST

Incident History

Latest 20

Support Readiness Degradation

Status 503

Severity: critical
Resolved 27 Oct 2026, 00:25 GMT to 27 Oct 2026, 00:40 GMT

Database Service Degradation

Status 503

Severity: critical
Resolved 27 Oct 2026, 00:25 GMT to 27 Oct 2026, 00:40 GMT

Support Readiness Degradation

Status 503

Severity: warning
Resolved 27 Oct 2026, 00:05 GMT to 27 Oct 2026, 00:10 GMT

Database Service Degradation

Status 503

Severity: warning
Resolved 27 Oct 2026, 00:05 GMT to 27 Oct 2026, 00:10 GMT

Status updates

Get email updates when incidents, maintenance, or manual status reports change.